Essential Information for Current Students

Introduction to email & OnePort

Upon becoming a part of the UNC Asheville community each student is given a UNC Asheville email account and a special account called an OnePort account. These accounts will be established once your application is received and you are registered for the class. You will  generally receive your username and student ID number about 2-3 weeks from the time the application is received..  Your email address is "username"@unca.edu.

The OnePort is a student’s direct connection to services offered by UNC Asheville. Such services include: Making payments online, checking midterm and final grades, and requesting official transcripts from the university.  For your first log in you will set your password using your date of birth YYYYMMDD (i.e. January 1, 1989 would be 19890101).
**Note: The university does not keep your password on ANY record. Lost passwords cannot be supplied by UNC Asheville.

Moodle

 Moodle is an online service that links you to your class. It offers ways to get in touch with fellow class mates as well as a calendar of events, a discussion board, a real time chat option, and a fast link to resources. If your course is partially or totally online, Moodle is the course management system you will be using.  To log in, use the same username and password you are using for OnePort.   You will be able to access your course materials via Moodle by the first day of the course.

Online Course Evaluations

 Checking your UNC Asheville e-mail is important at all times but we especially want to hear from you on the end of course evaluations. One solution is to log into your UNC Asheville email and forward e-mails to an account you check regularly to avoid missing these important communications.

One Port Instructions

• Resetting or Changing Your Password
• Making a Payment
• Accessing Your Grades
• Changes to Personal Information

Academic Calendar

Distance Education courses run on the university academic calendar.   

Academic Catalog

The academic catalogs are available online or can be requested by contacting the Director of Distance Education.

Payment of Tuition and Fees

The $20 application fee is due at the time of application and should be paid via check or money order.   Tuition is due by the first day of a course.  Tuition can be paid by mailing a check or money order to the distance education office or paying online via your One Port account.  Make checks payable to "UNC Asheville."  If you are sending your application fee and tuition at the same time, they can be combined into one check.

Withdrawals and Refunds

If a class is cancelled by our office due to insufficient enrollment, participants will automatically receive a refund.  Refunds normally take 2-3 weeks to be processed.

If you must withdraw from a course prior to its beginning or during the drop/add period, please email the Director of Distance Education.  In the email, please specify the semester, year, and course information and clearly state that you wish to drop the course.

If you must withdraw from a course after the drop/add period but before the withdrawal deadline, complete the following Distance Education Withdrawal Form.Your refund will be determined by the schedule below.  No refund is granted after the 15% deadline. The final day to withdraw from each semester and term with a grade of "W" can be located on the university academic calendar. 

Refund Deadlines Spring 2012

*A student must completely withdraw from the university to receive a refund after the drop-add period.

Purchase of Textbooks

Textbooks can be purchased online from the UNC Asheville Bookstore.

Inclement Weather

Consult your syllabus or contact your instructor.

Confidentiality

Confidentially of Student Records Information